UX Planet has published my extended heuristic evaluation of the lufthansa booking process. You can read it here. Enjoy it!
When I got interested in the UX topic, I immediately dived into books, websites and blogs devoted to this and related subjects. Here I want to start with the very first books that opened me an exciting (but sometimes sad) world of the UX and usability. I started from the very famous "Don't make me... Continue Reading →
For the purpose of the Human-Centered Design course I had to evaluate some websites against 10 heuristics. One of my choices was the website of Lufthansa, big German airline company (that actually owns several others, among them Swiss). The task I performed was a simple one: to buy a return ticket for one adult from... Continue Reading →